What's The Point of having a Change Card Button! ????  Topic is solved

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javeaabc279
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What's The Point of having a Change Card Button! ????

Postby javeaabc279 » Wed Aug 30, 2017 1:58 pm

After filling in all the data and verifying street signs & cars it shows you your cards, but doesn't allow any change, just returns one to Main Page. Ridiculous (it's been like this for at least a month). Why do you call yourself Support if you can't change this!! :mad:

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Kapwn
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Re: What's The Point of having a Change Card Button! ????

Postby Kapwn » Mon Sep 04, 2017 10:11 am

Are you talking about gtfcharge and changing recurring card?

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Re: What's The Point of having a Change Card Button! ????

Postby javeaabc279 » Sat Sep 23, 2017 6:26 am

Yes - it shows old cards, but doesn't allow a new one, which rather defeats the purpose, as I then have to cancel my membership and start again (sorry for delay in reply but been on holiday)

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Kapwn
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Re: What's The Point of having a Change Card Button! ????

Postby Kapwn » Mon Sep 25, 2017 10:01 am

If you can please, in detail, tell me exactly what goes wrong.

FYI you need to purchase something with the new card for it to be eligible to change.

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Re: What's The Point of having a Change Card Button! ????

Postby javeaabc279 » Mon Sep 25, 2017 4:49 pm

Kapoun wrote:FYI you need to purchase something with the new card for it to be eligible to change.

That's my point - at present I have to cancel my membership and reapply for membership with a new card. Why can't I change with your change card button to the new card? This seems much more likely to be the required option than changing to an already existing card!

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Re: What's The Point of having a Change Card Button! ????  Topic is solved

Postby Kapwn » Tue Sep 26, 2017 10:32 am

It seems, and it probably is.

However to avoid scam (which happens, lets be real) we need to check all CCs.

You can purchase something small to register the card and make it eligible to change. That's how it is.

Or you can just wait for it to end, you lose nothing.


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