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tuanfeng.yu
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Payment declined

Postby tuanfeng.yu » Sun Apr 24, 2022 5:42 am

Hi,

I failed to purchase subscription yesterday. It says "transaction declined, please contact support". Tried a different card and still didn't work. Please help me out, thanks

Terrence

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Kapwn
Support
 
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Joined: Thu Feb 13, 2014 11:15 am
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Re: Payment declined

Postby Kapwn » Tue Apr 26, 2022 3:48 pm

Hello,

I can see the declined purchase, but no information about it.
What type of card did you try to use?

tuanfeng.yu
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Posts: 2
Joined: Fri Apr 15, 2022 3:44 pm
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Re: Payment declined

Postby tuanfeng.yu » Thu Apr 28, 2022 4:19 am

Hi,

Tried both Mastercard and visa. Didn't work


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