Update expired card, can't buy 90 day membership

[williamoftaco]

The card I'm using for the 90 day (3x48tkt) membership on LP/AV expired a few days ago and there doesn't seem to be a way to update it. I've bought a ticket reload with the new card, but this doesn't appear to apply to the membership payment.

When logged in and clicking on the membership expiry date it goes to the page with the "Plan for 90 days tkt membership Next recurring: 2024-02-27" button which shows as expired (red). Clicking on this turns it green and I'm assuming attempts to process a payment which fails because it's using the expired card details.

On the Add tkt page, the only options I have are for the 10-250 ticket packages, and the Reload of tickets for Plan 90 days 120tkt options.

After logging out then trying to buy a scene, I get to a payment page once I'm logged in, but the only option here is for 30 days (42 tickets), with no 90 day option.

Am I doing something wrong? How can this be fixed?

[Kapwn]

You can switch your recurring card at https://gtfcharge.com

[williamoftaco]

Ok, so after logging in there and going to the change recurring card page:

[https://gtfcharge.com/management/recurring-card/?]

It shows me 5 versions of the same card, how do I know which is the non-expired one?

[williamoftaco]

Additionally, the "My saved cards", and "Change card for one-click payment" pages both only show 1 credit card saved.

[Kapwn]

Your recurring is set to the card expiring on 2026.

Last purchase with that card was on 2024-02-25 - is it the correct one?

[williamoftaco]

That sounds correct, if the recurring payment goes through then consider this fixed, thanks!